Terms of Service Privacy Policy Cookie Policy

Privacy Policy

Last Updated: June 20, 2025

At 11:11 Photography Co., LLC, we respect and value your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, purchase products, or book our photography services.

By accessing or using our website, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect

We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, mailing address.

  • Payment Information: Billing details, credit/debit card information, PayPal account info. (Note: Payment information is processed securely by third-party payment processors, Stripe, PayPal, and Pixieset. We do not store credit card information.)

  • Session/Booking Information: Details related to photography sessions (date, time, location, preferences, etc.).

  • Usage Data: Information about how you use our website, such as IP address, browser type, device type, and time spent on the site.

  • Cookies and Tracking Technologies: We use cookies (small text files stored on your device) and other tracking technologies to enhance your browsing experience and analyze website usage.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To Provide Services: To process your booking, deliver products (prints, images), and manage photography sessions.

  • To Process Payments: To handle transactions through third-party payment processors (Stripe, PayPal, Pixieset).

  • Customer Support: To respond to your inquiries, comments, and requests.

  • To Improve Our Services: To analyze usage data to improve our website’s content, performance, and features.

  • Marketing and Promotions: To send promotional emails about new services, offers, or events that we think may interest you (you may opt out of marketing communications at any time).

  • Legal Compliance: To comply with legal obligations, such as tax reporting, dispute resolution, or security-related matters.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties except in the following cases:

  • Third-Party Service Providers: We may share your information with service providers who help us operate our business, such as payment processors (Stripe, PayPal), email marketing services, or customer support platforms. These providers only have access to the information necessary to perform their functions and are obligated not to disclose or use it for other purposes.

    • Pixieset: We use Pixieset to deliver your photos, manage your bookings, and provide an online gallery. By using Pixieset, you acknowledge that your personal information (including email, booking details, and payment information) may be processed and stored by Pixieset in accordance with their privacy policy, which can be found HERE.

  • Legal Requirements: We may disclose your information if required by law, or in response to a legal process such as a subpoena, court order, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner. We will notify you if this happens.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. For example, we may keep your information for tax reporting purposes, to resolve disputes, or to comply with legal obligations.

Your photos and related data will be stored in Pixieset's cloud for the duration of your gallery's active status, and they may be retained according to Pixieset's own retention policy.

5. Security of Your Information

We take the security of your personal information seriously and implement a variety of security measures to protect it. This includes:

  • Encryption: Using Secure Socket Layer (SSL) encryption for sensitive data transmitted through our website.

  • Access Control: Limiting access to personal data to authorized personnel only.

  • Payment Processing: Payment transactions are processed securely through third-party processors (Stripe, PayPal, Pixieset), and we do not store sensitive financial information on our servers.

However, please note that no method of electronic transmission or storage is 100% secure, and while we strive to protect your information, we cannot guarantee its absolute security.

6. Your Rights Regarding Your Data

As a user of our website, you have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal information we hold about you.

  • Correction: You may request that we correct any inaccurate or incomplete information.

  • Deletion: You can request that we delete your personal information, subject to certain legal restrictions.

  • Opt-Out of Marketing: You may opt out of receiving promotional communications from us at any time by clicking "unsubscribe" in marketing emails or by contacting us directly.

  • Data Portability: You may request a copy of your personal information in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at 11.11.photo.co@gmail.com.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience, analyze website usage, and deliver personalized content. Cookies are small text files stored on your device when you visit our site. These cookies help us remember your preferences and understand how visitors interact with the site.

You can control cookie settings through your browser, including disabling cookies or notifying you when a cookie is being set. However, some parts of the website may not function properly if cookies are disabled.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party sites. We recommend reviewing the privacy policies of any third-party websites you visit.

9. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete such information.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

11:11 Photography Co., LLC
11.11.photo.co@gmail.com
470.222.6015

12. Pixieset Privacy Policy

By using our website and services, you agree to the terms of Pixieset's Privacy Policy. You can view their full privacy policy HERE.

© 11:11 PHOTOGRAPHY CO